{"id":6786,"date":"2023-10-12T17:25:34","date_gmt":"2023-10-12T15:25:34","guid":{"rendered":"https:\/\/www.theprojectgroup.com\/blog\/en\/?p=6786"},"modified":"2024-08-23T09:50:33","modified_gmt":"2024-08-23T07:50:33","slug":"role-clarification-workshop","status":"publish","type":"post","link":"https:\/\/www.theprojectgroup.com\/blog\/en\/role-clarification-workshop\/","title":{"rendered":"Determining Roles in the Project in Advance \u2013 The Role Clarification Workshop"},"content":{"rendered":"<p>Within organizations, titles, positions and official roles are meant to provide clarity. The problem with this is: in a multi-project environment, individual employees often work in changing functions. In this case, <strong>project roles<\/strong> and tasks change constantly. Furthermore, not all individuals are always familiar with all roles and responsibilities. Hence, it is important to <strong>clarify roles and responsibilities<\/strong> before the project start. In the below chapters, you will learn how to <strong>create maximum transparency as part of a role clarification workshop<\/strong>:<\/p>\n<ul>\n<li><a href=\"#Chapter1\">Problems with unresolved roles in projects<\/a><\/li>\n<li><a href=\"#Chapter2\">Workshop to clarify roles in the team: What is the goal?<\/a><\/li>\n<li><a href=\"#Chapter3\">The best time for the role clarification workshop<\/a><\/li>\n<li><a href=\"#Chapter4\">Who organizes the workshop and how long does it take?<\/a><\/li>\n<li><a href=\"#Chapter5\">Facilitation \u2013 Key element of the workshop<\/a><\/li>\n<li><a href=\"#Chapter6\">Typical agenda of a role clarification workshop<\/a><\/li>\n<li><a href=\"#Chapter7\">Create transparency<\/a><\/li>\n<li><a href=\"#Chapter8\">Conclusion: Role clarification workshop<\/a><\/li>\n<li><a href=\"#Chapter9\">Recommended reading<\/a><\/li>\n<\/ul>\n<p>Let us start.<\/p>\n<h2 id=\"Chapter1\">Problems with Unresolved Roles in Projects<\/h2>\n<p>As a rule, project roles are clearly defined within organizations: For instance, there will be a project manager, Scrum Master or a development team. Based on the name of the role in the project, the tasks and responsibilities are also clear. So everything should work \u2013 at least in theory.<\/p>\n<p>In practice, it is a little different in most cases. Experience has shown that the areas of responsibility of the participants are as individual as the individual projects. Thus, disagreements can arise quickly regarding the goal and expectations people have for their function \/ position \/ role.<\/p>\n<figure id=\"attachment_6788\" aria-describedby=\"caption-attachment-6788\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/1_Examples-of-social-roles.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6788\" src=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/1_Examples-of-social-roles.png\" alt=\"Examples of social roles in projects\" width=\"600\" height=\"452\" srcset=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/1_Examples-of-social-roles.png 1007w, https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/1_Examples-of-social-roles-300x226.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-6788\" class=\"wp-caption-text\">Examples of social roles in projects (\u00a9 <a href=\"https:\/\/pampiloxa.com\/\" target=\"_blank\" rel=\"noopener\">Angelika Collisi<\/a>, photo \u00a9 <a href=\"https:\/\/www.theprojectgroup.com\/en\/\" target=\"_blank\" rel=\"noopener\">TPG The Project Group<\/a>)<\/figcaption><\/figure>\n<p><strong>Another problem:<\/strong> Especially with larger projects, several different roles of various companies or customers tend to collide. At this point, at the latest, conflicts will arise \u2013 either in terms of agreements, allocation of tasks or communication. In most cases, the usual role definitions are unlikely to get you further.<\/p>\n<blockquote><p>Clarifying roles matters, as each role requires different <a href=\"https:\/\/www.theprojectgroup.com\/blog\/en\/resource-planning-software-roles\/\" target=\"_blank\" rel=\"noopener\"><strong>resource planning software<\/strong><\/a>.<\/p><\/blockquote>\n<p>Therefore, create clarity for everyone right at the beginning of the project \u2013 everyone should know: what are my expectations of <strong>colleagues in the role of XYZ<\/strong>?<\/p>\n<figure id=\"attachment_6789\" aria-describedby=\"caption-attachment-6789\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/2_Possible-role-conflicts.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6789\" src=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/2_Possible-role-conflicts.png\" alt=\"Possible role conflicts in projects\" width=\"600\" height=\"465\" srcset=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/2_Possible-role-conflicts.png 1008w, https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/2_Possible-role-conflicts-300x233.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-6789\" class=\"wp-caption-text\">Possible role conflicts in projects (\u00a9 <a href=\"https:\/\/pampiloxa.com\/\" target=\"_blank\" rel=\"noopener\">Angelika Collisi<\/a>, photo \u00a9 <a href=\"https:\/\/www.theprojectgroup.com\/en\/\" target=\"_blank\" rel=\"noopener\">TPG The Project Group<\/a>)<\/figcaption><\/figure>\n<p><strong>Example:<\/strong> You may have a profile in a social network, such as LinkedIn or Facebook. In this case, you will also be familiar with the brief description used to provide information about one\u2019s job. It may be possible to give a rough outline of your profession, but your area of responsibility is certain to differ from people with the same job description. You may have certain expectations of a team member at the start of a project of which you are unaware.<\/p>\n<blockquote><p><strong>Our tip:<\/strong> No matter which role you are in, never \u201cjust assume something.\u201d Always check everything carefully and ask specific questions if anything is unclear.<\/p><\/blockquote>\n\n    <p class=\"datamintsbanner\">\n        <a href=\"https:\/\/www.theprojectgroup.com\/en\/project-management-newsletter\" target=\"_blank\" class=\"datamintsbanner__link\" title=\"Project Management Newsletter TPG PMO Resource Management Agile PM Project Projects Projectmanager Projectmanagementoffice\" style=\"display: block;\">\n            <img decoding=\"async\" src=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/TPG_Banner-Blog_1400_Newsletter_EN.jpg\" class=\"datamintsbanner__image\" style=\"display: block; max-width: 100%\">\n        <\/a>\n    <\/p>\n    \n<h2 id=\"Chapter2\">Workshop to Clarify Roles in the Team: What Is the Goal?<\/h2>\n<p>The <strong>workshop to clarify roles in the team<\/strong> should resolve the following questions at the start of the project:<\/p>\n<ul>\n<li>Each team member knows what he or she is doing and what he or she is responsible for<\/li>\n<li>Everyone also knows this about everyone else on the team<\/li>\n<li>The team members know the expectations of others toward themselves in their function \/ role<\/li>\n<\/ul>\n<p>In addition, <strong>other goals<\/strong> could be:<\/p>\n<ul>\n<li>Detecting overlaps<\/li>\n<li>Defining interfaces<\/li>\n<li>Identifying need for coordination<\/li>\n<\/ul>\n<blockquote><p><strong>Our tip:<\/strong> Always bear the following core questions in mind: who does what, and what expectations do others have of me?<\/p><\/blockquote>\n<h2 id=\"Chapter3\">The Best Time for the Role Clarification Workshop<\/h2>\n<p>If the collaboration in your team is not working and conflicts, escalations and complaints are commonplace, a <strong>role clarification workshop<\/strong> can help you. Ideally, you would hold it right at the beginning of the collaboration in the new team. In case individual team members change, the workshop is also advisable.<\/p>\n<blockquote><p><strong>Another helpful workshop at the beginning of a project is the <a href=\"https:\/\/www.theprojectgroup.com\/blog\/en\/kick-off-workshop\/\" target=\"_blank\" rel=\"noopener\">Kick-Off Workshop<\/a>.<\/strong><\/p><\/blockquote>\n<h2 id=\"Chapter4\">Who Organizes the Workshop and How Long Does It Take?<\/h2>\n<p>This you now know already: it is best to organize a workshop to clarify roles at the very beginning of a project. That is why it is important to start planning in good time.<\/p>\n<p>Depending on the number of participants, you should plan 90 minutes for the session. The time can also vary based on the initial situation and size of the project. Moreover, plan with several stages, especially if you are carrying out the role clarification virtually.<\/p>\n<p>Now, you also need a suitable location which has room for all participants. Then, equipped with a flip chart or similar and a presentation case, you can get started.<\/p>\n<p>You can either organize a role clarification workshop on your own, or you can call on professional external support. You will find more information on this at the end of the article.<\/p>\n<p>The key is whether someone on your team could take on the role of the facilitator. Learn more about their role and task in the next section.<\/p>\n<h2 id=\"Chapter5\">Facilitation \u2013 Key Element of the Workshop<\/h2>\n<p>In the joint meetings, the facilitator definitely takes on the most important task. He or she must succeed in building trust within the group so that people will gradually open up. In a moment, you will learn more on why an honest exchange within the team is the basis for successful role clarification.<\/p>\n<p>Often, the project manager is the most suitable person to take on the facilitation due to their experience in the field. Depending on the order, the team and the project, you can also fill the role with an external expert. This must be decided individually, subject to the project, especially when there are conflicts or the project manager is also involved in the project as an expert. However, a certain amount of <strong>experience in the area of facilitation is indispensable<\/strong>.<\/p>\n<p>In addition, the person must have an understanding of how a project team interacts and what the challenges are. In individual and group talks, trust can be built gradually. This lays the foundation for all other points.<\/p>\n\n    <p class=\"datamintsbanner\">\n        <a href=\"https:\/\/bit.ly\/3IFmguV\" target=\"_blank\" class=\"datamintsbanner__link\" title=\"Microsoft 365 Project Management TPG ProjectPowerPack: Best Practice Solution for Project & Portfolio Management Based on Microsoft 365 & Power Platform\" style=\"display: block;\">\n            <img decoding=\"async\" src=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2025\/05\/csm_PPP_Blog_Banner2_EN_1300px_tiny_8e50efa17d.jpg\" class=\"datamintsbanner__image\" style=\"display: block; max-width: 100%\">\n        <\/a>\n    <\/p>\n    \n<h2 id=\"Chapter6\">Typical Agenda of a Role Clarification Workshop<\/h2>\n<p>In this article, we follow the classic example in which two workshop sessions take place at the beginning of the project.<\/p>\n<ul>\n<li>Workshop Part 1: Clarifying roles and responsibilities in the project<\/li>\n<li>Workshop Part 2: Clarifying expectations and rules of the game<\/li>\n<\/ul>\n<p>In the run-up to the workshop, it is necessary to define who will be the facilitator and what the <strong>goal of the workshop<\/strong> should be. The workshop should definitely be pre-announced. Do not forget to briefly explain why the joint session takes place.<\/p>\n<p>This is what your <strong>agenda<\/strong> could look like:<\/p>\n<ol>\n<li>Introduction (welcome, agenda, round of introductions if necessary)<\/li>\n<li>Goal and expectations (of the workshop)<\/li>\n<li>Responsibilities and roles in the project<\/li>\n<li>Expectations (of each other, of the collaboration)<\/li>\n<li>Conclusion<\/li>\n<\/ol>\n<h3>Workshop Part 1: Clarifying Responsibilities and Roles in the Project<\/h3>\n<p>In the first part of the workshop, the <strong>responsibilities and roles<\/strong> in the project will be determined. The point is to learn the position and areas of responsibility of each team member in the planned project. So everyone will introduce themselves to the group briefly with a few sentences. The facilitator takes down the information for all to see (e.g., on a flip chart).<\/p>\n<p>This is when you will begin to see the first interfaces among several people. Where do you see overlaps? Are there instances in which it is not quite clear who is involved and how exactly? Or are there remaining areas unassigned to anybody?<\/p>\n<p>The facilitator now has to create transparency \u2013 this will take until all questions and ambiguities regarding their role, interfaces and tasks have been resolved for all participants. All items of the discussions are visually recorded by the facilitator for everyone.<\/p>\n<p>Use the following questions as a guide during the first part of the workshop to clarify roles:<\/p>\n<ul>\n<li>What are my tasks in the project?<\/li>\n<li>Which tasks do my team members have?<\/li>\n<li>Who are my contacts?<\/li>\n<\/ul>\n<figure id=\"attachment_6790\" aria-describedby=\"caption-attachment-6790\" style=\"width: 1160px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/3_An-exemplary-case.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6790\" src=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/3_An-exemplary-case.png\" alt=\"Role Clarification Workshop \u2013 An exemplary case (\u00a9 Angelika Collisi)\" width=\"1160\" height=\"659\" srcset=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/3_An-exemplary-case.png 1160w, https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/3_An-exemplary-case-300x170.png 300w, https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/3_An-exemplary-case-1024x582.png 1024w\" sizes=\"(max-width: 1160px) 100vw, 1160px\" \/><\/a><figcaption id=\"caption-attachment-6790\" class=\"wp-caption-text\">An exemplary case (\u00a9 <a href=\"https:\/\/pampiloxa.com\/\" target=\"_blank\" rel=\"noopener\">Angelika Collisi<\/a>)<\/figcaption><\/figure>\n<blockquote><p><strong>Our tip:<\/strong> If items are unclear, always ask for clarification. The goal of the workshop is to completely remove all ambiguities.<\/p><\/blockquote>\n<h3>Workshop Part 2: Expectations and Rules of the Game<\/h3>\n<p>In the second workshop session, you clarify the expectations and rules of the game. First, it is worth taking a look at the common interfaces which were identified in the previous meeting. Problems in project handling usually arise from gears not meshing optimally in this respect. Now is the time to resolve the following questions:<\/p>\n<ul>\n<li>What expectations do I have of other team members or do other team members have of me?<\/li>\n<li>How do we want to deal with each other? (Rules of the game)<\/li>\n<li>etc.<\/li>\n<\/ul>\n<blockquote><p><strong>Our tip<\/strong>: No question is too banal. Take this proverb to heart: \u201cBetter to ask the way than go astray.\u201d<\/p><\/blockquote>\n<p><strong>Summarize the results at the end of the role clarification workshop.<\/strong> Do not forget to send them to all participants by e-mail.<\/p>\n<figure id=\"attachment_6791\" aria-describedby=\"caption-attachment-6791\" style=\"width: 978px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/4_Agenda_examples.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6791\" src=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/4_Agenda_examples.png\" alt=\"Two examples of an agenda for the role clarification workshop (\u00a9 Angelika Collisi)\" width=\"978\" height=\"442\" srcset=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/4_Agenda_examples.png 978w, https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2023\/10\/4_Agenda_examples-300x136.png 300w\" sizes=\"(max-width: 978px) 100vw, 978px\" \/><\/a><figcaption id=\"caption-attachment-6791\" class=\"wp-caption-text\">Two examples of an agenda for the role clarification workshop (\u00a9 <a href=\"https:\/\/pampiloxa.com\/\" target=\"_blank\" rel=\"noopener\">Angelika Collisi<\/a>)<\/figcaption><\/figure>\n<h2 id=\"Chapter7\">Create Transparency<\/h2>\n<p>The task of the facilitator is to first identify all roles in the project on a theoretical level. Despite this, there may still be friction at the beginning of a project. This will need to be resolved in personal and group discussions.<\/p>\n<p>In the workshops, it should become clear to everyone thanks to concrete examples what the practical implementation will look like.<\/p>\n<blockquote><p><strong>Our tip:<\/strong> Ask the facilitator specific questions: what does that mean precisely?<\/p><\/blockquote>\n<p>It may be that one or two do not want to admit that tasks are not clear, support is needed or even skills are insufficient. For <strong>optimal role clarification, however, transparency is key<\/strong>.<\/p>\n<p>Therefore, build trust in the team from the start by giving every person the space to ask questions and get answers without prejudice. Building an honest relationship with each other is bound to take longer than two workshop sessions. All the more because it is not uncommon for people to meet here who are complete strangers to each other. Yet, the role clarification workshop can provide the basis on which you can build further.<\/p>\n<h2 id=\"Chapter8\">Conclusion \u2013 Role Clarification Workshop<\/h2>\n<p>A role clarification workshop can help you remove conflicts and improve coordination among your team. Especially at the beginning of a new project, it creates clarity and transparency regarding the role of each individual and thus removes troublesome obstacles.<\/p>\n<h3 id=\"Chapter9\">Recommended Reading<\/h3>\n<p>As the author originally wrote this article in German, the reference material listed below is also in this language. We would also like to draw your attention to <a href=\"https:\/\/www.theprojectgroup.com\/podcast-projektmanagement\/workshop-zur-rollenklaerung\/\" target=\"_blank\" rel=\"noopener\">TPG\u2019s German-language podcast episode on the same topic<\/a>.<\/p>\n<ul>\n<li>Barbara Langmaack \u201e<a href=\"https:\/\/www.beltz.de\/fachmedien\/training_coaching_und_beratung\/produkte\/details\/35151-einfuehrung-in-die-themenzentrierte-interaktion-tzi.html\" target=\"_blank\" rel=\"noopener\">Einf\u00fchrung in die Themenzentrierte Interaktion TZI<\/a>\u201c<\/li>\n<li>Barbara Langmaack, Michael Braune-Kricke \u201e<a href=\"https:\/\/www.thalia.de\/shop\/home\/artikeldetails\/A1009396210?ProvID=11000533&amp;gclid=Cj0KCQjw1ZeUBhDyARIsAOzAqQLpjOHFjsn1VAPF5RAMD-6tk4GpZ2i_9nFPfVm5LuQFHsCh1IQb3GgaAgJTEALw_wcB\" target=\"_blank\" rel=\"noopener\">Wie die Gruppe laufen lernt<\/a>\u201c<\/li>\n<li>Mich\u00e9le Neuland \u201eNeuland-Moderation\u201c<\/li>\n<li>Angelika Collisi \u201e<a href=\"https:\/\/pampiloxa.com\/wp-content\/uploads\/2021\/06\/FINAL_Workshop_Rollenkla%CC%88rung_Leitfaden.pdf\" target=\"_blank\" rel=\"noopener\">Workshop Rollenkl\u00e4rung \u2013 Leitfaden f\u00fcr Planung und Moderation<\/a>\u201c<\/li>\n<\/ul>\n<p>Angelika Collisi also has her own <a href=\"https:\/\/pampiloxa.com\/blog\/\" target=\"_blank\" rel=\"noopener\">English-language blog<\/a>.<\/p>\n<blockquote><p><strong>Our final tips<\/strong><\/p>\n<p>Get to know the individually adaptable \u201cPPM Paradise\u201d \u2013 the optimal environment for your enterprise-wide project, program, portfolio and resource management (PPM). <a href=\"https:\/\/www.theprojectgroup.com\/data\/Downloads_eBooks\/TPG_PPM_Paradise_eBook_EN_-_TPG_TheProjectGroup.pdf\" target=\"_blank\" rel=\"noopener\">Download the free eBook \u201cThe PPM Paradise\u201d now<\/a> (just click, no form).<\/p>\n<p>And sign up for our <a href=\"https:\/\/www.theprojectgroup.com\/en\/project-management-newsletter\" target=\"_blank\" rel=\"noopener\">bi-weekly blog newsletter<\/a> with information on more practical articles, eBooks, etc. to improve your project management maturity level.<\/p><\/blockquote>\n<p>Would you like to deepen your knowledge and ask questions? Get in touch with guest author Angelika Collisi via <a href=\"mailto:office@pampiloxa.com\">office@pampiloxa.com<\/a>.<\/p>\n<p><strong>Any questions about the role clarification workshop? Do you think it can boost <a href=\"https:\/\/www.theprojectgroup.com\/blog\/en\/project-success\/\" target=\"_blank\" rel=\"noopener\">project success<\/a>? Please leave a comment below.<\/strong><\/p>\n<div id=\"id69573c0ceed95\" class=\"iframecontainer iframecontainer--hidden\">\n            <div class=\"iframecontainer__head\" style=\"background: #D60B52!important;\">\n                <div class=\"iframecontainer__head__inner\" style=\"color:#ffffff;\" data-for=\"#id69573c0ceed95\">\n                    <p><strong>Subscribe to TPG BlogInfo:<\/strong> Never miss new practice-oriented tips &amp; tricks<\/p>\n                <\/div>\n                <div class=\"iframecontainer__head__icon\" data-for=\"#id69573c0ceed95\">\n                    <svg width=\"10px\" height=\"16px\" viewBox=\"1092 550 10 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                        <polygon class=\"iframecontainer__head__icon__pfeil\"  data-for=\"#id69573c0ceed95\" stroke=\"none\" fill=\"#ffffff\" fill-rule=\"evenodd\" points=\"1093.875 550 1101.875 558 1093.875 566 1092 564.125 1098.125 558 1092 551.875\"><\/polygon>\n                    <\/svg>\n                <\/div>\n            <\/div>\n            <div class=\"iframecontainer__iframe\" style=\"height: 520px;\">\n                <div class=\"iframecontainer__iframe__inner\">\n                \t<p>Every other week: Receive practical tips in TPG blog posts written by recognized experts in project, portfolio, and resource management.<br \/>\n* Required Fields\u00a0 |\u00a0 <a href=\"https:\/\/www.theprojectgroup.com\/en\/data-protection\" target=\"_blank\" rel=\"noopener\">Data Protection<\/a><\/p>\n<div class=\"cookieconsent-optout-marketing\">This form is blocked by your cookie settings to our website. Please <a>click here<\/a> and select at least the marketing cookies. Then this form will be visible. Thanks a lot.<\/div>\n\n                    <iframe src=\"https:\/\/scnem.com\/art_resource.php?sid=hqvs9.qdei48\" style=\"width: 100%; height: 520px;\"><\/iframe>\n                <\/div>\n            <\/div>\n        <\/div><div class=\"row cf\"><div class=\"column half\">\n<hr \/>\n<p><a href=\"https:\/\/www.theprojectgroup.com\/blog\/wp-content\/uploads\/2022\/05\/Angelika-Collisi-klein-1111x1536.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9008 size-thumbnail\" src=\"https:\/\/www.theprojectgroup.com\/blog\/wp-content\/uploads\/2022\/05\/Angelika-Collisi-klein-1111x1536-150x150.jpg\" alt=\"Angelika-Collisi\" width=\"150\" height=\"150\" \/><\/a><strong>Angelika Collisi<\/strong><br \/>\n<em>Psychologist M.A., PMP, CBAP, PSM<\/em><\/p>\n<p style=\"text-align: left;\">For more than 15 years, Angelika Collisi has been supporting her customers in ambitious projects ranging from SAP implementations to global pricing software roll-outs, from fast-growing tech start-ups to nationwide telemedicine projects. She is a certified trainer, a project manager and a business analyst, and she holds a lectureship for social psychology at the Hamburger Fern-Hochschule University of Applied Sciences. She has been managing partner of Pampiloxa GmbH since 2016.<\/p>\n<p style=\"text-align: left;\">More on Angelika Collisi on <a href=\"https:\/\/www.linkedin.com\/in\/angelika-collisi\/\" target=\"_blank\" rel=\"noopener\">Linkedin<\/a>.<\/p>\n<\/div><div class=\"column half\">\n<hr \/>\n<p><a href=\"https:\/\/www.theprojectgroup.com\/blog\/wp-content\/uploads\/2021\/11\/Anna1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-8538 size-thumbnail\" src=\"https:\/\/www.theprojectgroup.com\/blog\/wp-content\/uploads\/2021\/11\/Anna1-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/a><strong>Anna Pauels<\/strong><br \/>\n<em>Content Marketing Professional<\/em><\/p>\n<p>Anna Pauels has worked as a journalist and photographer for the TV stations ARD and ProSieben, as well as newspapers such as M\u00fcnchner Merkur and tz, and numerous lifestyle magazines. Today, Anna Pauels is a Content Marketing Professional at TPG The Project Group, managing the German and French versions of the blog as well as the social media channels and the monthly newsletter.<\/p>\n<p>More on Anna Pauels on <a href=\"https:\/\/www.linkedin.com\/in\/anna-pauels-8a047019b\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a> or <a href=\"https:\/\/www.xing.com\/profile\/Anna_Pauels\/cv\" target=\"_blank\" rel=\"noopener\">Xing<\/a><\/p>\n<\/div><\/div>\n\n    <p class=\"datamintsbanner\">\n        <a href=\"https:\/\/bit.ly\/3IFmguV\" target=\"_blank\" class=\"datamintsbanner__link\" title=\"Microsoft 365 Project Management TPG ProjectPowerPack: Best Practice Solution for Project & Portfolio Management Based on Microsoft 365 & Power Platform\" style=\"display: block;\">\n            <img decoding=\"async\" src=\"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-content\/uploads\/sites\/2\/2025\/05\/csm_PPP_Blog_Banner2_EN_1300px_tiny_8e50efa17d.jpg\" class=\"datamintsbanner__image\" style=\"display: block; max-width: 100%\">\n        <\/a>\n    <\/p>\n    \n","protected":false},"excerpt":{"rendered":"<p>Within organizations, titles, positions and official roles are meant to provide clarity. The problem with this is: in a multi-project environment, individual employees often work in changing functions. In this case, project roles and tasks change constantly. Furthermore, not all individuals are always familiar with all roles and responsibilities. Hence, it is important to clarify<\/p>\n<div class=\"read-more\"><a href=\"https:\/\/www.theprojectgroup.com\/blog\/en\/role-clarification-workshop\/\" title=\"Read More\">Read More<\/a><\/div>\n","protected":false},"author":14,"featured_media":6787,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[],"_links":{"self":[{"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/posts\/6786"}],"collection":[{"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/comments?post=6786"}],"version-history":[{"count":26,"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/posts\/6786\/revisions"}],"predecessor-version":[{"id":7812,"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/posts\/6786\/revisions\/7812"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/media\/6787"}],"wp:attachment":[{"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/media?parent=6786"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/categories?post=6786"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.theprojectgroup.com\/blog\/en\/wp-json\/wp\/v2\/tags?post=6786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}